CORONAVIRUS UPDATEMarch 24, 2020
1. PLEASE CONTACT OUR OFFICE IF YOU NEED TO CANCEL OR RESCHEDULE APPOINTMENT
2. WALK-IN VACCINE/ALLERGY SHOTS CLINICS ARE BY APPOINTMENT ONLY
3. TELEMEDICINE VISITS NOW AVAILABLE
1. TO CANCEL OR RESCHEDULE APPTS: We STRONGLY encourage all well check ups to keep your appointments. We have protocols in place in order to maintain social distancing in our office and want to strongly emphasize how important it is that children do not miss their vaccines. However, if you have been sick or have other reasons you need to cancel or reschedule a visit, please LET US KNOW ASAP so that we can use those time slots for other patients or for telemedicine visits – you can email us to cancel or change appts, or through the “Contact Us” tab on our website.
2. WALK-IN VACCINE/ALLERGY SHOTS CLINICS BY APPOINTMENT ONLY: At this time, all patients must be screened over the phone BEFORE coming into the office. Therefore, we will NOT have our usual walk-in “shot only” afternoon clinics or walk-in allergy shots. You MUST call the office to schedule an appointment for a nurse “shot-only” visit. In addition, all allergy shot visits MUST also be scheduled in advance; just go to: https://www.piedmontpediatrics.org/allergy-clinic-schedule.
3. TELEMEDICINE: During this unprecedented time of social distancing, insurance companies have thankfully changed many of their policies on telemedicine. As a result, we will be doing telemedicine visits using a site called http://www.doxy.me for a specific subset of appointments- ie. those which do NOT require a stethoscope (chest/lung/heart) exam, an otoscope (ear) exam, or other lab tests (blood work, strep test or urine test). Patients will need to call the office and first speak to a triage nurse or nurse practitioner who will then decide whether a telemedicine visit is medically appropriate. Examples of such appts are: pink eye without fever in older kids, seasonal allergies, rashes, behavior consults, ADHD medication checks, and constipation. Please know that we may have situations where a provider starts a telemedicine visit but then determines that a more thorough exam in the office is needed. These telemedicine appts will be billed to your insurance and co-pays may apply just as a regular office visit.